Getting People Onside
Communication styles
Note: The following notes were written by a dozen people in four brainstorming sessions at the "Getting People Onside" workshop at LIANZA09 - I'm merely the scribe.
- Hierarchy
- Funding
- Getting enough people onside
- Structures - hierarchical
- People - Communication people
- Resources - time, funding
- Timeframe
- Be clear about what you are doing
- Articulate clearly
- Bring it to others to bounce ideas off
- Make sure you know what the real stumbling blocks are
- Which are the real power brokers? PAs
- Stumbling block may lead to innovation
- Handling objections
- Just keep going
- Can't always anticipate stumbling blocks
- making assumptions
- external opinion
- turning negatives into positives
- small steps
- Don't make assumptions
- be clear about objectives
- Clearly communicate
- Brainstorm with other people
- Keep it real
- Use the majority groundswell
- if students use technology
- is it overload
- do I have time
- good idea, but structural - no plan, no resourcing time
- buy-in from colleagues
- special library - getting IT buy-in
- no money
- no time
- solution
- Don't give up
- keep on trying
- get support from more than one other person
- overload of information
- time (work, conference) investigate
- structured plan -> $
- support from collections
- IT department
- financial
- reward innovations
- job staleness
- pilot study / feasibility study -> happier to give feedback and more confident with "trial" then actual implementation
- find a "devil's advocate" as a sounding board
- pilot project
- will they use it? is it overload
- time? - resources
- not structured plans
- getting the buy-in
- it, colleagues, resourcing (time and money), management vision
- lack of encouragement from senior management
- don't give up
- think outside the box - get creative
- organisational culture - closed to change
- specialised position - Head of Information
- find a champion
- reward innovation
except where noted